All New Products come with a 1 Year - 100% Guarantee. The first 30 Days are covered by a Money Back or Replacement Guarantee. If your product is found to be defective or becomes defective through normal use during this first 30 day period, we will replace your unit at no charge, send you parts to fix the issue or issue a complete refund for the product and we will pay all shipping costs involved for all purchases in the USA. For purchases outside the USA we do not cover return shipping charges but will send parts are no charge. The only items that are not covered by this would be wear items like heating elements and soldering iron tips.
The remainder of the 1 Year Period (after the first 30 days) is covered by a Free Parts & Labor Guarantee. If your product stops working or becomes defective during this period, return the product to us and we will repair your product with Free OEM parts and No Labor Charges. Shipping to us is paid by the buyer.
Removal of serial number tags will void the warranty of the product!
RETURNS OF NEW/UNUSED PRODUCTS:
We allow returns for New/Unused Products within the first 30 days of purchase should you have "Buyer’s Remorse". Your product must be returned NEW and UNUSED in the original box including all parts and original packaging.
There may be 15% Restocking Fee for Buyer’s Remorse for new/unused returns and the buyer must pay return shipping.
Please read our product listing for more information on specific Product Guarantee.